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Call us toll free: 1-866-957-8368

About Us

DELTACanopy.com is an online marketplace that provides brand new tents and canopies at affordable prices. Our warehouse is  located in McKinney, Texas and we offer ground shipping to the lower continental 48 U.S. States. DELTACanopy.com is dedicated to bringing the highest quality tents to the US market. We manufacture our canopies and tents by-passing dealers and bringing savings to you.


Our Mission:

DELTACanopy.com offers low prices on every single item. We are committed to offering a wide selection of sizes and colors. We hope you'll make us your first choice.We welcome your questions, comments and suggestions. Please feel free to contact us. We look forward to hearing from you at
services@deltacanopy.com or service2@wpinnacle.com.

Sales: 1-866-957-8368
Customer Support: (214)-491-6317 or (214) 491-6991


E-Mail: 
services@deltacanopy.com or service2@wpinnacle.com

We ship by FedEx Ground - Commercial.
Texas residents pay 8.25% sales tax

DELTACanopies.com
2160 RedBud Blvd, Suite 110
McKinney TX, 75069

Office Hours
Monday - Friday 9am - 4pm CST

Customer Pick-Up Hours  - 9am - 3:30pm CST


Shipping Information:

We ship your item in one business days. We'll do our best to ensure the item to be shipped as fast as possible. If you place a different billing and shipping address, it is our companies policy to contact the buyer the next business day before shipping the order and confirm the delivery address. This is for security purposes.  We do not want to ship an item for a fraudulent purchase. 
Business days are Monday through Friday 9am - 4pm CST.  If you need an item expedited , please call the next day during our business hours before 12pm CST or send to us an e-mail to services@deltacanopy.com or service2@wpinnacle.com.  We will be more than happy to assist you with the expedited shipment of your order.

Return Polices:

DELTA Canopies wants its customers to be happy with their purchases. If, for any reason, you are unhappy with your purchase, please contact us at 1-866-957-8368 e-mail us at services@deltacanopy.com or service2@wpinnacle.com.
 
We will accept a return of a defective, unassembled item(s) within a 14-day period from the date that you receive your item. After this 14-day window up to 30 days after the delivery, we will be able to provide replacement parts or repair services. All items must also be returned in its original package.
 
All returns must be approved before you ship any item back to us. If you ship any item back to us without contacting us, we will have to refuse the package and it will be returned to you. Refusing a delivery is not an acceptable way to return the item. Refused packages will be treated as an unauthorized return and will be charged a 5% restocking fee + double the shipping cost (the carrier charges us for shipping both ways). Make sure your return is authorized before shipping your item.
 
The customer is responsible for all shipping and handling fees for the return of a non-defective item. If the listing price is free shipping, we will deduct the actual shipping fee from the total refund amount. A restocking fee of 20% will be charged for any item(s) that are abused, altered, damaged by accident or by the elements, or is missing the original packaging. 
 
Please contact us or put in a return request if you would like to return an item.
 
This return policy will not cover any damage that occurs due to neglect, wind, rain, snow, ice, fire, or any other act of nature and does not cover any damage that might have result from the canopy or tent not being properly secured. Delta Canopy will not be liable for any indirect or consequential damages that might be cause by any product that we sell.
 
Order Cancellation:

You may cancel an order prior to processing and/or shipping. You must contact us before 12pm CST the next business day to cancel the order and remove it from our shipment for that day.  If you contact our company after the order has been shipped, you will still be responsible for any shipping cost incurred in shipping the item.  Any shipped items that you return MAY BE subject to a 5% restocking fee and any shipping costs that we incur, these costs include both the original cost to ship the product to you and any subsequent costs to ship the product back to us.


Damaged Merchandise:

**IF YOU USE/ASSEMBLE AN ORDER THAT ARRIVES DAMAGED, YOU HAVE VOIDED THE WARRANTY FOR YOUR PURCHASE. PLEASE CONTACT US IF YOUR ORDER ARRIVES DAMAGED BY **BOTH PHONE AND EMAIL** All items are brand new. Our customers have 14 days from the receipt of their order to notify our company that they would like to return their order due to receiving a damaged product.
- If you check your item upon delivery and it is damaged/broken and has never been used, we will need to be emailed pictures of the damages before return instructions are provided for your order to be refunded.
 
If the item is damaged due to adverse weather conditions, the item will not be accepted as a return and the customer will be responsible for the purchase of replacement parts for the unit. (Please view our FAQ's page regarding how to prevent your item from being damaged by acts of nature)

 

 

Pricing Disclaimer:

All prices on this web site are subject to change without notice. Whilst we make every effort to provide you the most accurate, up-to-date information, occasionally, one or more items on our web site may be incorrectly priced. In the event a product is listed at an incorrect price due to typographical, photographic, or technical error, DELTA Canopies shall have the right to refuse or cancel any orders placed for product listed at the incorrect price.

If an item's correct price is lower than our stated price, we will charge the lower amount and ship you the item.

If an item's correct price is higher than our stated price, we will cancel your order and notify you of the price error and order cancellation. You will, of course, have an opportunity to purchase the item at the correct price, if you so wish.



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Order Online Or Call Toll-Free 1-866-957-8368